R.O.G. Return on Generosity

178. The 5° Principle | Improve the Quality of Your Questions | Generous Leadership Coaching Tip

“We thought that we had the answers, it was the questions we had wrong.” - Bono
Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective  communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude. 
Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity. 
Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work.
R.O.G. Takeaway Tips:
Ask quality questions.
Stay on the Road of Resolution. What… How…
Create a “back pocket” question for when you need it like, “What am I grateful for?”
Encourage others to join you on the Road of Resolution.
Resources:
YouTube https://www.youtube.com/@ShannonCassidybb 
Bridge Between, Inc. https://bridgebetween.com
The Five Degree Principle by Shannon Cassidy
V.I.B.E. by Shannon Cassidy 
R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 
R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 
Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI 
Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ 
Free Generosity Quiz https://bridgebetween.com/generosity-quiz/ 
Coming Next: Please join us next week, Episode 179, with special guest Dr. Natalie Nixon
Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

177. Kim Scott - Radical Respect

“Disrupting bias is really important because bias is a pattern and if we don't publicly correct it, then we reinforce it. We make it more likely that it's going to happen again.”
Kim Scott is the author of “Radical Respect: How to Work Together Better” and “Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity” and co-founder of the company Radical Candor. 
Kim was a CEO coach at Dropbox, Qualtrics, Twitter, and other tech companies. She was a member of the faculty at Apple University and before that led AdSense, YouTube, and DoubleClick teams at Google. Prior to that Kim managed a pediatric clinic in Kosovo and started a diamond-cutting factory in Moscow. 
She also co-hosts the podcasts Radical Candor and Radical Respect.  She lives with her family in Silicon Valley.
R.O.G. Takeaway Tips:
Exhibit Radical Respect for all.
Step 1: Create a shared vocabulary to call out bias. 
Step 2: Shared norm. If someone makes you aware of something I have done/ said is biased, say, “Thank you for making me aware.” 
Step 3: Shared commitment to working on being better.
Resources:
RadicalRespectBook.com
How to Disrupt Bias in the Workplace
Radical Respect: How to Work Together Better
Kim Scott — Bio
How to Lead With Radical Candor | Kim Scott | TED
Radical Respect — Indivisible
Out of the comfort zone - Radical Respect with guest Kim Scott
Where to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style?  Generosity Quiz
Credits:
Kim Scott, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 178, with Shannon Cassidy for a Generous Leadership Coaching Tip.

176. The 5° Principle | Find Your Happiness and Success Formula | Generous Leadership Coaching Tip

“Perhaps if one really knew when one was happy one would know the things that were necessary for one’s life.” Joanna Field, Author, A Life of One’s Own
Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in generous leadership, behavioral change, executive presence, effective  communication, collaborative teamwork, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, mentoring programs, leadership retreats, executive workshops, mediation services) and Keynote Speaking (conferences, annual events, ceremonies) all custom designed. This is her podcast, R.O.G. Return on Generosity focusing on how to be a corporate generous leader by sharing time, talent and gratitude. 
Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding Bridge Between, Inc. she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success. She equips her clients with the strategies, tools, and inspiration to thrive during organizational change and to lead with vision, purpose, and generosity. 
Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015-2023). Her current efforts focus on the benefits of Generosity at Work.
R.O.G. Takeaway Tips:
Figure out your Formula for Fulfillment. Ask Shannon for a PDF of the framework if you’re interested. 
Resources:
YouTube https://www.youtube.com/@ShannonCassidybb 
Bridge Between, Inc. https://bridgebetween.com
The Five Degree Principle by Shannon Cassidy
V.I.B.E. by Shannon Cassidy 
R.O.G. on Apple Podcasts https://podcasts.apple.com/us/podcast/r-o-g-return-on-generosity/id1508207492 
R.O.G. on Spotify https://open.spotify.com/show/1L9UnWdoiAX8MtRKXjdPY3 
Video of this episode on YouTube https://youtu.be/PNfiBD-2PLI 
Free N.D.I. Network Diversity Index https://bridgebetween.com/network-diversity-index/ 
Free Generosity Quiz https://bridgebetween.com/generosity-quiz/ 
Coming Next: Please join us next week, Episode 177, with special guest Kim Scott
Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

175. Liz Christo - A-Game: Uniting Authenticity, Accountability, Autonomy, and Alignment

“You have to give without the expectation of return…you can be pointing your time in the right direction, but it is not a give and take. So much of what is asked of you, or where you choose to give, should be done without any expectations.”
Liz Christo is a Partner at Stage 2 Capital where she partners with Dan Heck to back early stage entrepreneurs in their journey to build generational software businesses.
Liz spent the last 6 years at OpenView Venture Partners. She joined OpenView in 2016 to lead the Expansion Platform and build out the post-investment consulting team, was elevated to Partner and joined the Investment Committee in 2017, and ultimately led the Investment team with a focus on developing the systems, processes and team to identify and win the best expansion stage software deals.
Prior to joining OpenView, Liz spent a decade as an operator. Her experience spans sales operations, account management and inside sales. As the AVP of Worldwide Business Development at NetSuite, she launched and scaled NetSuite’s BDR team to a 170-person global organization.
Liz is an avid reader, amateur chef and spends as much time as she can outside in Vermont with her husband Drew and dog Bear.
R.O.G. Takeaway Tips:
The treasure of time and how are we investing that treasure? 
Be generous with your time and have boundaries. 
Invest in self-care.
Think about the culture you’re creating and what is the value of working here? How are we attracting talent and retaining talent? 
Have clarity of your values and how they are celebrated. 
Give without the expectation of return.
Resources:
Liz Christo, Stage 2 
Liz Christo of Stage 2 Capital shares how your go-to-market strategy should shift during a recession
How to build and scale your RevOps team with Liz Christo
Sales Nerds Live! From IC to VC: Getting Ahead as a Woman In Sales
Where to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style?  Generosity Quiz
Credits:
Liz Christo, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 176, with Shannon Cassidy for a Generous Leadership Coaching Tip.

174. The 5° Principle | Keep Promises | Generous Leadership Coaching Tip

"Action expresses priorities."  - Mahatma Gandhi
Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude. 
Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose.
Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work.
 
R.O.G. Takeaway Tips:
Choose one promise you will make to yourself or others that enables you to be congruent with what you say you care about. What’s your one thing?
Resources:
View this episode on YouTube
BridgeBetween.com
Network Diversity Index Quiz
The Five Degree Principle by Shannon Cassidy
V.I.B.E. by Shannon Cassidy
R.O.G. on Apple Podcasts
R.O.G. on Spotify
R.O.G. on YouTube
Coming Next:
Please join us next week, Episode 175, with special guest Liz Christo.
Credits:
Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

173. Patricia Makatsaria - Kindness Habit

“That's the special thing about kindness. It is so many different things. It can be generosity. It can be forgiveness. It can be trust. Compassion. It's all these things.”
Patricia Makatsaria is a Civic Volunteer and Philanthropist who has dedicated herself to her community, promoting kindness and inclusion and striving to empower young leaders.
After completing her MBA and Masters degree in Healthcare Administration, Patricia and her husband, Vladimir, moved abroad, embarking on an international life which spanned 23 years, living in Moscow, London, and Singapore. 
Patricia’s career and life journey has been an untraditional one due to the one constant in her life: change. In her early years, she worked in healthcare–managing an American Dental Clinic, and in private business–owning a distribution business for a luxury Swiss facial care line. Desiring more time to manage an expanding family and their international moves, Patricia moved to a career that gave her more flexibility: volunteering and philanthropy.
In addition to a range of school and community volunteer activities, Patricia most notably worked with Operation Smile, an international charity which provides cleft lip and palate surgeries for children in third world countries.  Her experiences on missions in India inspired her to commit to spreading awareness and developing young leaders for Op Smile through fundraising events, student leadership conferences, and the creation of new Operation Smile Clubs in schools.
In their family’s most recent move, Patricia landed back in the United States. Challenged with the opportunity to reinvent herself, she decided to systematically build a new life around a value that had served her well throughout her life journey: kindness.
Patricia’s blog on her website, KindnessHabit.org, shares her research and ideas around kindness and her effort to create a kindness habit in her own life. Focused on the core values of kindness, inclusion and the empowerment of youth, Patricia is actively involved in a variety of projects including: Program Director of a positive psychology program for medical trainees at Mount Sinai, Chair of the Garden Committee for New York City’s 2nd oldest public park, and Board Member for her high school in Kentucky.
Patricia currently resides in New York City with her husband, Vladimir, son, Max, and bernedoodle, Mila. She also has two children who have already left home: Alex, who lives in Brooklyn, and Alisa, who resides in Chicago.
R.O.G. Takeaway Tips:
Kindness transcends difference.
Kindness is connection and awareness.
Seek opportunities to notice: What is the need? How can I help? 
Have the willingness to learn about people. 
Positive psychology is something that we can develop. 
We can, we can
Taking time to connect with people. 
Lead with vulnerability.
Willingness to be imperfect and learn from our mistakes. 
Practice. Start implementing small little changes in your life.
Be kind.
Resources:
KindnessHabit.org
Operation Smile
Friends of Duane Park
The Flourishing Center
Where to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style?  Generosity Quiz
Credits:
Patricia Makatsaria, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 174, with Shannon Cassidy for a Generous Leadership Coaching Tip.

172. The 5° Principle | Look for Blind Spots | Generous Leadership Coaching Tip

"We don’t see things as they are; we see them as we are."  - Anaïs Nin
Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude. 
Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose.
Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work.
 
R.O.G. Takeaway Tips:
What are some bad habits you relish? 
What are some things that annoy you about other people? How does that affect your behavior? 
What are some of your bad habits? 
How can you gain greater self awareness? 
How will you watch your blind spots?
Resources:
View this episode on YouTube
BridgeBetween.com
Network Diversity Index Quiz
The Five Degree Principle by Shannon Cassidy
V.I.B.E. by Shannon Cassidy
R.O.G. on Apple Podcasts
R.O.G. on Spotify
R.O.G. on YouTube
Coming Next:
Please join us next week, Episode 173, with special guest Patricia Makatsaria.
Credits:
Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

171. Kia Afcari - Goodness Helps You Win

“I call it strategic appreciation because you don't do it strategically, but you do it because you care about the person, and it ends up benefiting you as well. It's an immediate return on your generosity…I've just noticed time and time again in my career, when I give - I get.”
Future World of Work Summit: March 28, 2024, San Francisco, CA - Discount code: ROG
Kia Afcari is the Co-Founder & CEO of Caravann Consulting. Kia is on a mission to re-imagine the workplace and bring a lot more joy and impact to the future of work.  He has over twenty years of experience helping leaders, teams, and organizations with culture and collaborative change. He has consulted with a wide variety of organizations, including tech companies, UN agencies, universities, and US climate change organizations. 
As a Co-founder and CEO of Caravann Consulting and the Future World of Work Summit, Kia is a sought-after speaker, consultant, and facilitator that employs facilitative techniques, executive coaching, graphic facilitation, theater, and the latest in social science research to help organizations win by aligning their strategy, culture, and DEI efforts.
For his help to shift the organizational culture of UC Berkeley’s 8,000 staff, Kia was awarded Chief Learning Officer Magazine’s Silver Award for Innovation.  Kia’s TEDx talk on How We Can Reshape Diversity, Equity, and Inclusion Together has over 73,000 views.
R.O.G. Takeaway Tips:
Ask yourselves as business leaders, “How are we going to win?” 
What is the culture that we want to create? 
What are the behaviors that enable us to have that culture? 
How does DEI help you win? 
How is this a part of the package for enlightened leadership? 
Change requires energy.
Scale strategic appreciation.
How can we gamify things? 
Where do you invest your time and attention?
Resources:
Future World of Work Summit: March 28, 2024, San Francisco, CA - Discount code: ROG
Caravann.co
How We Can Reshape Diversity, Equity, and Inclusion Together | Kia Afcari | TEDxGeorgetown
Diversity and Unconscious Bias: The Creativity Matters Interview with Kia Afcari
Where to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style?  Generosity Quiz
Credits:
Michael Powell, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 172, with Shannon Cassidy for a Generous Leadership Coaching Tip.