R.O.G. Return on Generosity

105. N.D.I. Network Diversity Index | Generous Leadership Coaching Tip

105. N.D.I. Network Diversity Index Quote from Interview: “The N.D.I. Network Diversity Index was designed to enable each of us to see one important aspect of our human experience. Our network." - Shannon Cassidy Host Bio:  Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude.  Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work. Bridge Between, Inc. provides two free quizzes to help leaders realize their current state as a Generous Leader and how to diversify their networks. Check them out!  Generous Leader Network Diversity Index Favorite Quote on this Topic:  “Inclusivity means not ‘just we’re allowed to be there,’ but we are valued. I’ve always said: smart teams will do amazing things, but truly diverse teams will do impossible things.” - Claudia Brind-Woody R.O.G. Takeaway Tips: Audit your network: who do you text? Socialize with? Reach out to for help?  Take the N.D.I. - Network Diversity Index  Make a deliberate effort to improve the diversity of your network in your weakest area:  Personal/ Local Work/ Professional Service Providers Thought Leaders/ Influencers Resources: bridgebetween.com Network Diversity Index Quiz YouTube Channel R.O.G. on Apple Podcasts R.O.G. on Spotify Coming Next: Episode 106, we will be joined by Karen Catlin who shares her thought leadership on Ally Actions. Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

104. Neal Foard - The Human Condition is Cooperation

104. Neal Foard - The Human Condition is Cooperation "An environment of generosity where people are, they are only too happy to give to others their time, their attention, their good feelings, their support, their sympathy.  In an environment of generosity, you unlock speed, you unlock creativity, you unlock new ideas, and you know that new ideas are a compound interest article, right? Because with every new idea that gives birth to another new idea, and on and on, and it compounds itself." - Neal Foard Neal Foard Guest Bio: Neal Foard has spent 25 years in advertising and marketing, creating award winning campaigns for global power brands like Budweiser, Lexus and Sony. For his work on Toyota, Neal ranked among the top ten most awarded creative directors in the world in 2002. As the author of an innovative coaching series Neal was named Worldwide Director of Creative Learning for global ad agency Saatchi & Saatchi. He has consulted on creative messaging for Fortune 500 companies and universities and been a featured speaker at TEDx conferences. Most recently, Neal has gained a following on social media for his inspirational videos about the better side of everyday people. R.O.G. Takeaway Tips: Eudaimonia (Flourishing) - create an environment where people thrive Create psychologically safe environments Believe in someone and find someone who believes in you Tell stories where you are not the hero of the story Neal's Book/Author Recommendations: Tribe by Sebastian Younger Turn This Ship Around by Navy Captain, David Marquet Charles Bukowski Resources: Neal Foard on LinkedIn (ln/neal-foard-3727403) Neal Foard on YouTube Neal Foard's TEDx Talk Description of Eudaimonia What is Eudaimonia? Eudaimonia: Definition, Meaning and Examples Network Diversity Index Quiz Coming Next: Episode 105, Building Bridges Coaching Tips for Generous Leaders with Shannon Cassidy. Topic: Network Diversity Index.  Credits: Neal Foard, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

103. Benefit of the Doubt | Generous Leadership Coaching Tip

103. Benefit of the Doubt Quotes from Interview: “Assume positive intent.” - Shannon Cassidy “Beware of the stories we are telling about the situations in our lives.” - Shannon Cassidy Host Bio:  Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude.  Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work. Bridge Between, Inc. provides two free quizzes to help leaders realize their current state as a Generous Leader and how to diversify their networks. Check them out!  Generous Leader Network Diversity Index Favorite Quote on this Topic:  “We just ourselves by our intentions and others by their behaviors.” Stephen Covey R.O.G. Takeaway Tips: Before telling a story about your current circumstance, assume positive intent. Give the benefit of the doubt. Either make it mean nothing or that you need more information.  Make deposits into every open “account” (relationship) you engage with this week.  Generously give the benefit of the doubt Resources: bridgebetween.com Network Diversity Index Quiz YouTube Channel R.O.G. on Apple Podcasts R.O.G. on Spotify Coming Next: Episode 104, we will be joined by Neal Foard, The Human Condition is Cooperation Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

102. Liane Davey - The Cardinal Rules of Conflict

102. Liane Davey - The Cardinal Rules of Conflict “The number one (mistake on teams) is they fight for their own truth before fighting for the other person’s truth.” - Liane Davey Liane Davey Guest Bio: Liane has never climbed Mount Everest (and never will). So far, she’s never been in space. She doesn’t even have an Olympic gold medal (although she did win the grade 9 Phys Ed award). But the prize for solving the most difficult team challenges is named after her (no, not really, but someday it probably will be). For the past 25 years, Liane has researched and advised teams on how to achieve high performance. Known as the “teamwork doctor,” she’s worked with teams from the frontlines to the boardroom, across a variety of industries, and around the globe from Boston to Bangkok. In working with hundreds of teams, including 26 Global Fortune 500 companies (and counting), she has developed a unique perspective on the challenges that teams face – and how to solve them. Beyond her work in the boardroom, Liane is a New York Times Bestselling author of You First: Inspire Your Team to Grow Up, Get Along, and Get Stuff Done and The Good Fight: Use Productive Conflict to Get Your Team and Organization Back on Track. She is also a regular contributor to Harvard Business Review and has been sought by several media outlets, including CNN, NPR, USA Today, The Globe & Mail and Forbes, for her expertise on increasing productivity, enhancing engagement, developing leaders, and as one client put it, “dealing with the damn drama!” As a keynote speaker, Liane has spoken for audiences as big as 2000 and as intimate as 20.  Regardless of the size, she delivers the perfect combination of education and entertainment that leaders and teams need to get unstuck and make an impact on their organizations. She gets even the most serious audiences laughing by telling it like it is—including stories about many of the unbelievable situations she’s experienced working with (and on) teams. (And, by the way, she’s not afraid to admit that she learned most of these lessons the hard way). In between the laughter and stories, she provides a proven model and framework, along with the latest research, so that attendees walk away with the tools to start making their teams better from the moment they leave the room. Liane’s clients include Amazon, Walmart, TD Bank, RBC, AMD, Google, Bayer, KPMG, Aviva, Maple Leaf Foods, and SONY Interactive Entertainment. Liane has experience and expertise across a wide range of industries, but with each client, she customizes her keynotes so that your audience feels like she “gets” you and has been working with your organization for years. R.O.G. Takeaway Tips: Do less. (One Yes, Three Less)  Be kind, not nice.  Work on your credit rating by understanding others better through curiosity. Validate others.  Don’t break any of the three Cardinal Rules: 1. Don’t tell others what they think. 2. Don’t tell them who they are. 3. Don’t tell others how/what they feel.  Resources: www.LianeDavey.com Liane's Book - The Good Fight Liane Davey on LinkedIn (In/lianedavey) 1 Yes and 3 Less You Aren't Strategic Enough - YouTube How to Prevent Conflict on Your Team - YouTube Conflict Resolution in the Workplace: Task-Based Conflict The Steps to Resolve a Conflict at Work Productive Versus Unproductive Conflict Resolution Network Diversity Index Quiz Coming Next: Episode 103, Building Bridges Coaching Tips for Generous Leaders with Shannon Cassidy. Topic: Benefit of the Doubt. Credits: Liane Davey, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

101. Gratitude | Generous Leadership Coaching Tip

101. Gratitude Quote from Interview:“In a series of experiments, it was discovered that hearing “thank you” from a supervisor gave people a strong sense of both self-worth and efficacy. The study also reveals that the expression of gratitude has a spillover effect: People become more trusting with each other and more likely to help each other out.” - Shannon Cassidy Host Bio:  Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude.  Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work. Bridge Between, Inc. provides two free quizzes to help leaders realize their current state as a Generous Leader and how to diversify their networks. Check them out!  Generous Leader Network Diversity Index R.O.G. Takeaway Tips: Express your appreciation. Thank others specifically for why you appreciate them.  Please don’t just include what they do. Appreciate them for who they are.  How, when they bring their strengths to work, everyone benefits.  Resources: Take an EQ self-assessment Emotional Intelligence by Daniel Goleman Network Diversity Index Quiz YouTube Channel R.O.G. on Apple Podcasts R.O.G. on Spotify Coming Next: Episode 102, we will be joined by Dr. Liane Davey, The Cardinal Rules of Conflict Until then, stay generous everyone!  Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

100. Dolly Chugh - Looking Back to Move Forward

100. Dolly Chugh - Looking Back to Move Forward “There’s a relationship between psychology and history, how the mind works and how it perceives things that have happened in the past.” — Dolly Chugh “Nostalgia is a specific form of history. It’s a sentimental personal form of history…that gives us a sense of belonging and that feels good, there’s nothing wrong with that…The challenge, however, when we think about a country that has massive racial disparities on almost every meaningful outcome, health, economic, education, housing, …the problem is, if our nostalgic view of the past limits our ability to understand where those disparities are coming from, it will limit our ability to address them today and fix them tomorrow.”  — Dolly Chugh Guest Bio: Dolly Chugh (she/her, hear my name) is a social psychologist and management professor at the New York University Stern School of Business where she teaches MBA courses in leadership and management. Dolly is well-known for her teaching and facilitation skills. She was one of six professors chosen from thousands at New York University to receive the Distinguished Teaching Award in 2020 and one of five to receive the Dr. Martin Luther King Jr. Faculty Award in 2013. Dolly’s research focuses on “bounded ethicality,” which she describes as the “psychology of good people.” Her work has been published in the leading psychology, economics, and management journals, and cited by many books and authors. She has been named an SPSP Fellow, received the Academy of Management Best Paper award, been named one of the top 100 Most Influential People in Business Ethics by Ethisphere Magazine, and received many other research honors. Her first book, The Person You Mean to Be: How Good People Fight Bias (HarperCollins, 2018), has received rave praise from Adam Grant, Angela Duckworth, Liz Wiseman, Billie Jean King, and many others. It has been covered on The TODAY Show, The Wall Street Journal, The New York Times, The Atlantic, the 10% Happier Podcast, the goop Podcast, NPR, and other media outlets.   Dolly’s TED Talk was named one of the 25 Most Popular TED Talks of 2018 and currently has almost 5 million views. Recently, she launched the popular newsletter Dear Good People, a free monthly email offering bite-sized, evidence-based, zeitgeisty tips on how to be the inclusive person you mean to be. Her next book, A More Just Future: Psychological Tools for Reckoning with our Past and Driving Social Change, will be released by Simon & Schuster in October 2022. Prior to becoming an academic, Dolly worked at Morgan Stanley, Merrill Lynch, Sibson and Company, Scholastic, and Time Inc. Dolly attended Cornell University where she majored in psychology and economics for her undergraduate degree and Harvard University for her MBA and PhD. R.O.G. Takeaway Tips: Audit what influences you:  Take whatever content you like to consume (podcast, social media, books, video games) and look at what voices are represented.  Audit the last five. What are the patterns?  In the next five, make it a different pattern. Values Affirmation:  Affirm your values. What are the values you hold dear? What do you care about?  Reflect on those values. Allow them to anchor you. Read history and pay attention to how things are framed through a lens of, “How has the author of this story shaped it? What else is/ may be missing?”  Stick with it.  Do the work. Resources: dollychugh.com Dolly Chugh - Hear my name A More Just Future by Dolly Chugh The Person You Mean to Be by Dolly Chugh Dear Good People Newsletter Network Diversity Index Quiz Coming Next: Episode 101, Building Bridges Generous Leadership Coaching Tip, Topic: Gratitude with Shannon Cassidy Credits: Dolly Chugh, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

99. Emotional Intelligence | Generous Leadership Coaching Tip

99. Emotional Intelligence Host: Shannon Cassidy Shannon Cassidy is Founder and CEO of Bridge Between, Inc. a boutique leadership development firm specializing in behavioral change, executive presence, effective communication, collaborative teamwork, empowering leadership, and conflict resolution. She provides Executive Coaching, Facilitation (team sessions, retreats, conferences) and Keynote Speaking (conferences, annual events, ceremonies) and Mentoring Programs (associations, ERGs, leadership circles) all custom designed. She has a podcast called R.O.G. Return on Generosity that focuses on how to be a corporate generous leader by sharing time, talent and gratitude.  Shannon combines her keen ability to get to the heart of every matter with a proven track record as a corporate leader. Before founding bridge between, she spent years building profitable businesses and driving innovation and leadership initiatives. This real-world experience formed the bedrock of her success, enabling her to provide clients with the strategies, tools, and inspiration to thrive during organizational change and lead with vision, values, and purpose. Shannon has authored several articles and books including Discover Your Inner Strength (2009), The Five Degree Principle: How Small Changes Lead to Big Results (2013), V.I.B.E. A Self-Discovery Journey to Authentic Leadership (2014) and Grounded in Gratitude a one-line-a –day, five-year gratitude journal (2015). Her current efforts focus on the benefits of Generosity at Work. Bridge Between, Inc. provides two free quizzes to help leaders realize their current state as a Generous Leader and how to diversify their networks. Check them out!  Generous Leader Network Diversity Index Guest Favorite Quote “We define emotional intelligence as the subset of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions.” — Salovey and Mayer “All learning has an emotional base.” – Plato “As much as 80% of adult “success” comes from EQ.” — Daniel Goleman “Comparing the three domains, I found that for jobs of all kinds, emotional competencies were twice as prevalent among distinguishing competencies as were technical skills and purely cognitive abilities combined. In general, the higher a position in an organization, the more EI mattered: for individuals in leadership positions, 85 percent of their competencies were in the EI domain.”  — Daniel Goleman R.O.G. Takeaway Tips: Develop self-awareness by asking for feedback from two people and starting an energy journal. Track how you’re feeling throughout the day. What responses did you get? How did you feel? When were you energized and engaged? When did you feel disconnected and bored? Look for patterns. Network Diversity Index Quiz to test the diversity of your network. Resources: Take an EQ self-assessment Emotional Intelligence by Daniel Goleman Network Diversity Index Quiz YouTube Channel R.O.G. on Apple Podcasts R.O.G. on Spotify Coming Next: Episode 100, we will be joined by Professor Dolly Chugh, NYU Stern School of Business on her soon to be released book: A More Just Future. Credits: Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

98. Frank Blake - You Get What You Recognize and Celebrate

98. Frank Blake - You Get What You Recognize and Celebrate “I worked at GE for Jack Welch…I asked him what is the single most important characteristic of a leader. … His answer was: Generosity…He said leaders need to be fueled by the success of the people who work for them.” — Frank Blake Guest Bio: Frank Blake served as Chairman and CEO of The Home Depot from January 2007 through November 2014, and then as chairman through January 2015. Frank joined The Home Depot in 2002 as executive vice president, business development and corporate operations. Frank previously served as deputy secretary for the U.S. Department of Energy. Prior to that, he served in a variety of executive roles at General Electric, including senior vice president, Corporate Business Development. Frank’s public sector experience also includes having served as general counsel for the U.S. Environmental Protection Agency, deputy counsel to Vice President George Bush and law clerk to Justice Stevens of the U.S. Supreme Court. Frank serves on the board of directors for the Georgia Aquarium, Macy’s and is currently serving as Chairman of the Delta Air Lines board. Additionally, he sits on the Board of Trustees at Agnes Scott College and recently completed tenure on the Proctor & Gamble and Grady Hospital Boards. He holds a bachelor’s degree from Harvard University and a jurisprudence degree from Columbia University School of Law. R.O.G. Takeaway Tips: Get outside of yourself and take action Nominate someone for a Thank You Award Resources: Frank Blake - Wikipedia CrazyGoodTurns.org Thank You Award ($50 to anyone you thank) David Novak - Yum Brands episode from Crazy Goods Turns Network Diversity Index Quiz Coming Next: Episode 99 Building Bridges episode with Shannon Cassidy will focus on Emotional Intelligence Credits: Frank Blake, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.