R.O.G. Return on Generosity

23. Make Life Better: "B" the Force for Good. Part 1

23. Make Life Better: "B" the Force for Good. Part 1
"If we got a bunch of people who look differently and think differently but have the same heart and soul, the same motivation to make life better for others every single day, we’re going to be in a really good position to serve our communities quite well.”
Guest Info:
Nick Bayer has always been in the business of bringing people together, whether it’s as one of Philadelphia Business Journal’s "Most Admired CEOs" or as a consummate team captain since Little League. So when he created Saxbys in 2005, Nick never really considered it to be a coffee company — instead, it’s a social impact company fueled by amazing food, beverage and hospitality.
Saxbys has since grown from one corner café to a nearly 30-unit, Philadelphia-based business with a singular mission: Make Life Better. For Nick Bayer, “making life better" began by fostering an O.D.D (outgoing, detail-oriented, and disciplined) team, committed to the betterment of the communities it serves and aligned by their shared entrepreneurial spirit and Saxbys' core values. Today, that team spans over 500 members across the Northeast that represent the change-makers of tomorrow.
To that point, Bayer introduced Saxbys’ pioneering Experiential Learning Program (ELP) in 2015 in partnership with Drexel University — the nation’s first entirely student-run cafe where students earn full academic credit and wages through a university cooperative education program. Bayer’s vision for the program is to embolden the next generation of entrepreneurs, providing undergrad students with tangible experience as a supplement to traditional classroom learning. In five short years, one ELP cafe has blossomed to a dozen, with several more planned to open in the near future.
Nick is currently the Entrepreneur in Residence at Cornell University’s School of Hotel Administration, an adjunct professor at Drexel University and the Executive in Residence at Temple University's Fox School of Business. He serves on the Board of The Franklin Institute, Big Brothers Big Sisters Independence Region, the Community College of Philadelphia, Drexel University’s Close School of Entrepreneurship and Drexel’s Steinbright Career Development Center, as well as being a Corporate Council Member for the Children’s Hospital of Philadelphia. In 2017, he was named the "Entrepreneur of the Year" by the Greater Philadelphia Chamber of Commerce as well as EY’s "Social Entrepreneur of the Year." He resides in Center City Philadelphia with his wife and son.
Favorite Quote:
"The world happens for you, not to you."
Resources:
Nick on LinkedIn
Twitter: @nickbayer, @Saxbys
SaxybsCoffee.com
B Corp Certification Announcement
Shannon Cassidy on YouTube
For more information about R.O.G. Return on Generosity and host Shannon Cassidy, visit bridgebetween.com
Credits:
Nick Bayer, Saxbys. Production team: Nani Shin, Sheep Jam Productions, qodpod

22. Givers Need Askers

22. Givers Need Askers: Turn the Wheel of Reciprocity and Ask
“The fact is, you can be more productive, more efficient, more creative, less stressed out if you make requests for what you need and you help other people.” 
Guest Info:
Dr. Wayne E. Baker is Robert P. Thome (“Toe-May”), Professor of Business Administration and Professor of Management & Organizations at the University of Michigan Ross School of Business. He is also Professor of Sociology at the University of Michigan and Faculty Associate at the Institute for Social Research.  He currently serves as Faculty Director of the Center for Positive Organizations.
His teaching and research focus on social capital, social networks, generosity, positive organizational scholarship, and values.  He has published numerous scholarly articles and four books.  His management and leadership articles appear in venues such as Harvard Business Review, Chief Executive Magazine, and Sloan Management Review.  He puts his knowledge into practice as a frequent guest speaker, management consultant, and as an advisor and board member of Give and Take Inc., developers of the Givitas collaborative technology platform.He has won various awards, including the Senior Faculty Research Award from the Ross School of Business and the Best Article Published in 2014 – 2016 from the American Sociological Association Section on Altruism, Morality, and Social Solidarity.
Prior to joining the Michigan faculty, he was on the faculty at the University of Chicago business school.  He earned his Ph.D. in sociology from Northwestern University and was a post-doctoral research fellow at Harvard University. He resides with his wife, son, and Birman cat in Ann Arbor.
Favorite Quote: 
"It may be better to give than receive, but it's best to give AND receive. Asking turns the wheel of reciprocity."
Resources:
Psychology Today: "The Real Challenge of Generosity"
AllYouHavetoDoIsAsk.com
"All You Have to Do Is Ask" Infographic 
Shannon Cassidy on YouTube
For more information about R.O.G. Return on Generosity and host Shannon Cassidy, visit bridgebetween.com.
Credits:
Dr. Wayne Baker. Production team: Nani Shin, Sheep Jam Productions, qodpod

21. Pay it Forward

21. Pay it Forward: Wishes and Wisdom
“My whole philosophy is purpose, people and process. First you have to understand what you are doing, where are we going, what’s the objective, what outcome are we looking for. Making sure that messaging is clear around a purpose is key.” 
Guest Info:
Veronica Sheehan is a global business leader with over 25 years of notable experience as a turnaround strategist with deep operational knowledge and leadership in mitigating risk within operations vital to revenue.
 
During her 16-­‐year career at Time Warner/Turner (now WarnerMedia), Veronica was chosen to lead efforts to turn around several underperforming operations by implementing innovative organizational designs, operating strategies and customer service models. In her last role at Turner, Veronica was selected to lead a new function for the media company as SVP of Global Network, Technology and Studio Operations. In this capacity, Veronica created the organizations first centralized global television operations team that supported both traditional and digital media operations. Her staff of 1,600 in the US, London, Buenos Aires and Hong Kong were responsible for the design and execution of critical revenue producing infrastructure for 160 channels in 37 languages in over 200 countries. Earlier in her career, Sheehan spent 11 years in New York City in key operations roles in several privately held television studios.
 
In 2016 Veronica shifted her professional focus to follow her passion for advancing the lives of woman and children.  She created OCNavigators, a consulting firm that guides non-­‐ profit organizations through small and large-­‐scale organizational change and effectiveness efforts.  In 2018 Veronica was recruited to the role of Chief Operating Officer for Make-­‐A-­‐ Wish Georgia; a position she is honored and humbled to hold today.  In this newly developed role, she is responsible for leading the functions of Human Resources, Business Affairs, Finance, IT and Volunteer Services.  Sheehan is also a Limited Partner with Valor Ventures – the first woman founded and led Venture Capital firm in Atlanta.
 
Lauded for her operational and technical leadership, her exceptional communication and interpersonal skills and her strategic leadership and insight she has been the recipient of numerous awards.  For 8 consecutive years Cable Fax magazine named her one of the “Most Powerful Women in Technology”.  Woman in Technology (WIT) named Sheehan a finalist for the Woman of the Year in Technology award in 2012.  In 2011, she was awarded “Mother of the Year” by Working Mother Magazine and was also awarded the “Champion for Success” by Dress for Success Atlanta. In 2010, Woman In Cable Telecommunications (WICT) named her the industry’s “Woman to Watch”. In 2007, she was named to Atlanta Woman Magazine’s “25 Power Women Awards” list and that same year also received WICT Southeast “Red Letter Catalyst Award” for Woman in Technology.
 
Veronica has been an active Board Member for Start-­‐Up Runway, Make-­‐A-­‐Wish Georgia, and WICT Southeast. Veronica earned a BA in Communications and Journalism from St. John Fisher College in Rochester, NY and currently serves on the College’s President’s Advisory Council. Veronica lives in Atlanta and is the proud Mom of her adopted son Christopher…by far her most important role and title in life!
Favorite Quote:
"When you learn, teach. When you get, give." — Maya Angelou
Resources:
Veronica Sheehan on LinkedIn
Veronica Sheehan on Twitter (@SheehanVeronica)
Make a Wish Foundation, Georgia
R.O.G. Return on Generosity Episode #7 — Interview with Michal Smith, Executive Director of Cradles to Crayons, Philadelphia
WICT https://www.wict.org/
Lisa Calhoun, Valor Ventures  https://valor.vc/author/lisa/
Betsy Magness Leadership Institute  https://www.wict.org/programs/betsy-magness-leadership-institute/
Shannon Cassidy on YouTube
For more information about R.O.G. Return on Generosity and host Shannon Cassidy, visit bridgebetween.com.
Credits:
Veronica Sheehan. Production team: Nani Shin, Sheep Jam Productions, qodpod

20. Great Place to Work For All Part II

20. Great Place to Work For All Part II: Listening, Learning and Measurable Actions
“You’ve got to unlearn what you’ve learned about what a leader is and you’ve got to unlock and bring forward what’s inside of you, which Mandela says is inside all of us. You have to liberate that part and it enables other people to liberate it too and that’s how you change society.” 
Guest Info:
Michael C. Bush is CEO of Great Place to Work, the global research and analytics firm that produces the annual Fortune 100 Best Companies to Work For list, the World’s Best Workplaces list, the 100 Best Workplaces for Women list, the Best Workplaces for Diversity list, and dozens of other distinguished workplace rankings around the world. Driven by a love of business and an unwavering commitment to fair and equitable treatment, Michael joined Great Place to Work as CEO in 2015, bringing 30 years of experience leading and growing organizations. This includes serving as CEO of Tetra Tech Communications, which he grew from $40 million to $300 million in revenue. Michael is a former member of President Obama’s White House Business Council and a founding board member of the private equity seed-fund, Fund Good Jobs, which invests in small inner-city businesses. 
Resources:
Michael C. Bush on LinkedIn
GreatPlacetoWork.com
A Great Place to Work for All Book
Blog: All Lives Don’t Matter
Blog: Racism is a 400-year-old Virus
Shannon Cassidy on YouTube
For more information about R.O.G. Return on Generosity and host Shannon Cassidy, visit bridgebetween.com.
Credits:
Michael C. Bush, Great Place to Work. Production team: Nani Shin, Sheep Jam Productions, qodpod

19. Great Place to Work For All Part I

19. Great Place to Work For All Part I: The Measure that Matters Most
"Do I speak to people in a way that makes them know that their job is critical, the work they do is critical for us to achieving our purpose of helping all organizations be a great place to work by 2030?”
Guest Info:
Michael C. Bush is CEO of Great Place to Work, the global research and analytics firm that produces the annual Fortune 100 Best Companies to Work For list, the World’s Best Workplaces list, the 100 Best Workplaces for Women list, the Best Workplaces for Diversity list, and dozens of other distinguished workplace rankings around the world. Driven by a love of business and an unwavering commitment to fair and equitable treatment, Michael joined Great Place to Work as CEO in 2015, bringing 30 years of experience leading and growing organizations. This includes serving as CEO of Tetra Tech Communications, which he grew from $40 million to $300 million in revenue. Michael is a former member of President Obama’s White House Business Council and a founding board member of the private equity seed-fund, Fund Good Jobs, which invests in small inner-city businesses. 
Resources:
Michael C. Bush on LinkedIn
GreatPlacetoWork.com
The Butterfly Effect of Purpose
A Great Place to Work for All Book
Shannon Cassidy on YouTube
For more information about R.O.G. Return on Generosity and host Shannon Cassidy, visit bridgebetween.com.
Article: What is Psychological Safety at Work?
Article: Psychological Safety At Work: what do psychologically safe work teams look like? 
Credits:
Michael C. Bush, Great Place to Work. Production team: Nani Shin, Sheep Jam Productions, qodpod

18. Warrior Toughness, Preparation and Purpose

18. Warrior Toughness, Preparation and Purpose: Acts of Service
"When morale seems to dip in organizations and you start to face that doubt, when you start to feel disillusionment set in, a lot of the times, it’s because you start to lose that sense of purpose.” 
Guest Info:
Stephen Drum is a combat-tested retired Navy SEAL Master Chief who has 27 years of experience leading and developing high-performance teams. As an in-demand speaker and consultant, he helps individuals and organizations such as CDW, Horizon Pharma, and 9 Energy develop leadership and performance strategies, so they can plan, prepare, and execute at the highest levels when it matters most.
Stephen has trained and led U.S. and foreign partner special operations forces on high-risk and strategically vital missions across the globe, including combat operations in Iraq and Afghanistan.
He recently co-developed and taught “Warrior Toughness” training for the U.S. Navy. This vital program fundamentally changed the culture of the Navy in how it trains and prepares young sailors and officers for the acute stress of intense combat operations.
During his Navy career, Stephen has personally trained thousands of elite military soldiers and Navy SEAL candidates, helping them succeed in severe training courses and overseas combat operations.
Favorite Quote:
"When it comes to business: I am a professional, I don't crumble when things get hard, I exist to be of service."
Resources:
Stephen Drum on LinkedIn
Breaching Leadership
Heroic Public Speaking
Shannon Cassidy on YouTube
For more information about R.O.G. Return on Generosity and host Shannon Cassidy, visit bridgebetween.com.
Credits:
Stephen Drum. Production team: Nani Shin, Sheep Jam Productions, qodpod

17. Build Intentionality Muscle

17. Build Intentionality Muscle: Strengthen with Curiosity
“I am trying to get to that table but I am also imagining all the chairs I am going to bring up, I am imagining all the seats I am going to save…I’m not just doing it for me.”
Guest Info:
Tiffany Tavarez serves as Senior Vice President and Business Solutions Leader for Wells Fargo Advisors. In this newly created national role, Tiffany will be responsible for building a strategic framework that ensures that Wells Fargo Advisor's non-foundational dollars are allotted in a manner that maximizes community impact, strengthens relationships with WFA clients and external stakeholders and aligns with the company's national philanthropic goals. In addition, Tiffany will collaborate with key business partners to ensure that corporate priorities can be executed by local leaders while elevating diversity and inclusion throughout Wells Fargo Advisors.Prior to this role, she served as Vice President of Community Relations at Wells Fargo where she implemented the company's corporate responsibility priorities within the Social Impact and Sustainability team in the Northeast region. Her career in strategic philanthropy, program development and stakeholder engagement has included reputable organizations such as PECO, An Exelon Company; Comcast; Temple University & the Pew Center for Arts and Heritage.
Numerous organizations throughout the region have recognized her work and commitment to civic engagement & impact including Forum of Executive Women, Philadelphia City Council, LEADERSHIP Philadelphia, IMPACTO, Friends of the Urban Affairs Coalition & the United Way of Greater Philadelphia & Southern New Jersey. Most recently, she was named in the Philadelphia Business Journal's Top Forty Under 40 (2019) and a Women of Excellence honoree by WDAS 105.3 FM.
She currently serves as a member of Governor Tom Wolf's Pennsylvania Commission for Women; Advisory Board Chair for Monument Lab; Esperanza and Temple Contemporary. She also serves as Executive Sponsor of the Wells Fargo Pennsylvania/Delaware Green Team, an internal volunteer focused group dedicated to helping Wells Fargo promote environmental awareness at work and in the community while conserving resources. She is a first-generation college graduate who has earned degrees from both Temple University and University of the Arts.
Favorite Quote:
Power without influence is like a tree falling in the woods. It isn’t about getting to the table as much as it is about saving someone else a seat.
Resources:
Tiffany Tavarez on LinkedIn
Wells Fargo Corporate Responsibility and Community Giving
Adam Grant’s book Give and Take
Shannon Cassidy on YouTube
For more information about R.O.G. Return on Generosity and host Shannon Cassidy, visit bridgebetween.com.
Credits:
Tiffany Tavarez. Production team: Nani Shin, Sheep Jam Productions, qodpod
Photo credit: Melissa Alam

16. Judgment-Free Social Courage

16. Judgment-Free Social Courage
“We are social creatures. We are meant to care about each other, we are meant to love each other, we are meant to help each other…..you can get so much further together.”
Guest Info:
Tammy Barlette is a retired Lieutenant Colonel and fighter pilot. She has flown multiple aircraft, to include the T-37 Tweet, T-38 Talon, A-10 Warthog, MQ-1 Predator and MQ-9 Reaper, accumulating more than 3000 total flying hours. A Minnesota native, with no ties to aviation, she grew up with a heart to serve her country, and that is just what she did. She joined Air Force ROTC at the University of Minnesota and the possibility of becoming a pilot was presented to her for the first time; that is where her love of aviation began.
Tammy completed Specialized Undergraduate Pilot Training in April of 2000, an upon graduation was immediately assigned to be an instructor in the T-37. After training hundreds of students the skills of aerobatics, instruments and formation, she then moved on to fly the mighty A-10 Warthog, where she completed a remote tour to Osan Air Base, Korea. After an aircraft injury required cervical spine reconstruction, Tammy transitioned to the Arizona Air National Guard. She flew the MQ-1 Predator and the MQ-9 Reaper, accumulating over 1500 hours of combat support time in both Iraq and Afghanistan supporting and protecting our troops on the ground, providing real time reconnaissance and lethal support. During this time Tammy also graduated from the prestigious US Air Force Weapons School.
Desiring to get back into a high performance aircraft and having a passion to teach, Tammy then transitioned to the Air Force Reserves, instructing in the T-38 Talon for the last 6 years of her 20 year military career. Her focus was on balancing family life as a married mother of three with instructing in the fast paced environment of the Air Force’s premier fighter trainer. She excelled at both, earning multiple awards and spearheading new programs to mentor and grow professional aviators. Additionally, while working full time, running a business and raising three kids, she earned her Master’s in Christian Ministry
Tammy and her husband, who is a federal agent, reside in Tucson, AZ with their three children. She retired from the Air Force in 2018 after 20 years of service and now runs Athena’s Voice, a women veteran speaking business featuring 13 female pilots on a mission to share the wisdom of women warriors. 
Favorite Quote:
Generosity gives more to the giver than the receiver when it is truly authentic, therefore...Give from your heart in order to fill your heart!
Resources:
Athena Voice USA
Athena's Voice Youtube Channel
Heroic Public Speaking
Shannon Cassidy on YouTube
For more information about R.O.G. Return on Generosity and host Shannon Cassidy, visit bridgebetween.com.
Credits:
Tammy Barlette, Athena’s Voice. Production team: Nani Shin, Sheep Jam Productions, qodpod