R.O.G. Return on Generosity

144. David Henkin and Thomas Bertels - Fixing Work

“When a firm gets large enough to start splitting into departments, moving parts of the work upstairs, downstairs, around the globe. We start replicating job descriptions, engagement drops, outcomes suffer. That's where the fixing work dynamic we're discussing really shows up.”
“The triple win is that you get a higher level of productivity, you get a higher level of employee engagement and you get a better customer experience.”
David Henkin is an accomplished executive and entrepreneur with a proven record of success in prominent global companies as well as start-ups. An expert in architecting and implementing innovative business strategies and solutions improving performance, profitable possibilities, and developing organizational capabilities through a collaborative-growth approach. 
The author of several books, he has taught in a top-rated university business school program while also serving as an innovator, consultant, and coach for corporate and nonprofit leaders in the areas of innovation, work design, business and technology, teams, and leadership among others. His work experience includes Chief Innovation Officer at Vertex (VERX), where he also served as Executive Vice President. In addition, he launched and led as General Manager their public cloud business as well as their managed services and outsourcing practice. 
David was a board member at Wheelhouse Analytics from startup through successful strategic acquisition. He served as Chief Operating Officer at Coates Analytics also from startup through successful strategic acquisition. Prior to that David was a Corporate Officer and Principal at Vanguard serving in their institutional and retail businesses, strategy, and technology. David moved to Vanguard from Accenture where he managed large, complex programs in their communications industry group.
Thomas Bertels, President and Founder, Purpose Works. Thomas has 25 years of global consulting experience, working across industries on projects ranging from strategy design to operating model transformation. He is a recognized thought leader on operational excellence and process redesign. Prior to founding Purpose Works, Thomas was a founding partner of OXYGY/Valeocon Consulting. He started his career with ABB and AON. Thomas is based in Northern New Jersey and enjoys reading and music.
R.O.G. Takeaway Tips:
Take inventory of the work being done. Pull the pieces apart.
Analyze what is still useful and ask is there a more innovative way that we could do this? Then, put them back together.
Consider how you gain feedback.
Mindset shift and beliefs or interpretations of the role of the employee.
How could we leverage that talent internally?
Is there an opportunity? For example, look at your metrics for employee turnover and engagement. 
Seek a less transactional approach to work. 
Take small steps. 
Broaden accountability and make everybody part of the solution.
Look for the triple win: employees, customers, and the company itself.
Resources:
https://purpose.works/
https://fixing-work.com/book/ 
https://fixing-work.com/authors/ 
https://mymojo.works/survey/
Where to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style?  Generosity Quiz
Credits:
David Henkin and Thomas Bertels, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 145, with Tiffany Tavarez.

143. Harry Potter - The Magic of Harry Potter

“We can open the doors…but if that individual does not find the passion to go through and take on the challenges, they don't go through. They stay in the same spot.”
“I remember studying, afraid to fail because I knew if I failed, I was going back to South Providence, to the streets, which meant jail.”
Harry Potter is a retired education and administrative professional who focused on development and implementation of programs for student welfare. With over 31 years of experience in the education field, he has gained expertise as a facilitator, leader, mediator, and motivator. Many can attest to his compassion towards students and wealth of experience in overcoming obstacles and barriers that prevent individuals from reaching their potential. 
Harry was born in Providence, Rhode Island and attended Providence public schools. As a young man, he displayed a passion for learning and a genuine interest in history and education. This passion led him to be accepted into the Talent Development Program at the University of Rhode Island, where he pursued a Bachelor of Arts degree in History and Secondary Education. He graduated in 1980 with a strong foundation for his future career in education.
Harry returned to the University of Rhode Island, this time as a full-time staff member in 1984. During his time at the URI, he furthered his academic journey and earned a Masters of Science degree in family counseling in 1987. This advanced degree provided him with valuable insights into helping students and families navigate the challenges they faced.
In 1991, Harry decided to focus on making a difference at the grassroots level and joined the Providence School Department as a counselor for elementary and middle schools. His empathetic nature and understanding of family dynamics made him an invaluable asset to the students and their families. Over the next two years, he built strong connections and became a trusted figure for the students he guided.
Driven by a desire to take on greater responsibilities and create a more significant impact on the education system, Harry pursued a master’s degree in Secondary Administration at Providence College. In 1993, he graduated and soon embarked on his journey as an educational leader. In 1993, Harry became the Assistant Principal at Mt. Pleasant High School, where he demonstrated his exceptional leadership and organizational skills. Four years later, in 1997, he was appointed as the Principal of Hope High School. 
Recognizing his leadership capabilities and commitment to student success, Harry was appointed as the Director of the Office of Student Opportunities for the Providence School Department in 2022. In this role, he spearheaded the development and implementation of various District and Community programs aimed at reducing the dropout rate and enhancing student opportunities. His dedication and hard work significantly contributed to creating a more supportive and nurturing educational environment.
Harry has not only made a substantial impact in the field of education, but as a leader in the community as well. He has helped thousands of students to reach their educational goals. He has been personally responsible for graduating over 1350 students from his ADEP program known as ‘The Harry Potter program’. 
After a distinguished career spanning over three decades, Harry Potter retired in 2009, from the Providence School Department. His contributions to education, counseling, and administration left an indelible mark on the lives of students, educators, and families alike. Throughout his career, he championed the importance of providing equal opportunities to all students, fostering a sense of community, and promoting academic excellence.
R.O.G. Takeaway Tips:
Are you willing to share what makes you successful? (experience, wisdom, resources, encouragement)
Take time to understand yourself and what makes you who you are.
Be the ripple effect.
Notice the needs of others and jumping in to help.
Pay it forward.
Resources:
HopeHealth’s Harry Potter: A volunteer leader
Harry Potter with Katie Couric
Where to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style?  Generosity Quiz
Credits:
Harry Potter, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 144, with David Henkin and Thomas Bertels.

142. Kim Scott - Giving Radical Candor and Justice

“Use this framework like a compass to guide specific conversations with specific people to get to a better place.”
“Often when we talk about culture, we talk about it in a way that allows culture to be like a superhighway for bias.”
Kim Scott is the author of Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity and Just Work: How To Root Out Bias, Prejudice, and Bullying to Create a Kick-Ass Culture of Inclusivity and co-founder of Radical Candor, a company that helps people put the ideas in her books into practice.
Kim was a CEO coach at Dropbox, Qualtrics, Twitter and other tech companies. She was a member of the faculty at Apple University and before that led AdSense YouTube, and DoubleClick teams at Google.
In addition, Kim’s skills as a CEO Coach have earned her a spot on the Coach Foundation, one of the biggest names in the coaching industry.
She’s also managed a pediatric clinic in Kosovo and started a diamond-cutting factory in Moscow. She lives with her family in Silicon Valley.
R.O.G. Takeaway Tips:
Speak in the first person. Use “I” statements vs. “you” statements.
Think about who you will give feedback to. What will  your opening question be to solicit feedback from them?
Focus on the positives and give thoughtful praise and recognition. Prepare to give praise. Be radically respectful.
Clarify the differences between bias, prejudice and bullying. 
Resources:
Kim Scott
Book: Just Work
Book: Radical Candor
Crazy Good Turns, June 2, 2023 | Season 8/Episode 6   Kim Scott, Ruinous Empathy: The Problem With Caring Too Much
A Radical Candor Story | Kim Scott - Kim Scott tells the origin story of Radical Candor, when a stranger on the street showed he cared personally while challenging Kim directly.
CULTURE goodr Podcast - In this episode of CULTURE goodr, Kim talks about her bestselling book Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity
What is Radical Candor? | Kim Scott - Kim Scott breaks down the Radical Candor Framework in 6 minutes on the official Radical Candor YouTube channel.
Where to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style?  Generosity Quiz
Credits:
Kim Scott, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.
Coming Next: Please join us next week, Episode 143, with Harry Potter.

141. Benita Fitzgerald Mosley - Gold Medal Generosity

“My biggest piece of advice to lead more generously, is to find your own passion and your own area of expertise and give in that regard.” - Benita Fitzgerald Mosley
 
Benita Fitzgerald Mosley is an Olympic gold medalist and an established international leader in the nonprofit, sports, and business sectors. Benita currently serves as Chief Executive Officer of Multiplying Good, whose mission is to cultivate greatness through service to others.
Benita most recently served as President of FundPlay Foundation and VP of Community & Impact for LeagueApps (2020-2023), a youth sports technology company, and before that as the CEO of Laureus Sport for Good Foundation USA (2016-2020). Benita joined Laureus USA following her role as Chief Operating Officer with the US Olympic & Paralympic Committee (2013-2016). Prior to the USOPC, she served as USA Track & Field’s Chief of Sport (2009-2013), and as President & CEO of Women in Cable Telecommunications (WICT) (2001-2009).
Benita won a gold medal in the 100-meter hurdles at the 1984 Olympics, making her the first American woman to accomplish this feat. She was a member of the 1980 and 1984 U.S. Olympic Teams, an alternate on the 1988 U.S. Olympic Team, a gold medalist in the 1983 Pan American Games, an eight-time national champion and a 15-time NCAA All-American.
Benita was named “Cable TV Executive of the Year” by Television Week Magazine for her leadership role with WICT. Named a 2019 Notable Women in Sports by Crain’s New York Business and a 2015 Game Changer by the Sports Business Journal, Benita currently serves on the International Olympic Committee Digital Engagement and Marketing Commission, and the Boards of Special Olympics International, Athletes for Hope and the US Olympic & Paralympic Museum.
Benita was named the “Top Female Sports Figure of the Century from Virginia” by Sports Illustrated, and she is a member of the Virginia Sports Hall of Fame, Virginia High School Hall of Fame, Penn Relays Hall of Fame, and a charter member of the University of Tennessee Volunteers Hall of Fame. One of eight U.S. Olympians to carry the Olympic Flag during the Opening Ceremonies of the 1996 Olympics, she was named "Hurdler of the Decade" for the 1980s by Track and Field News. Benita also has a street named after her in Dale City, VA.
Benita is a graduate of the University of Tennessee with a B.S. in Industrial Engineering. She resides in Haymarket, VA, with her husband, Ron, and they have two kids in college.
 
R.O.G. Takeaway Tips:
Spend time in introspection and seek to discover where you have passion and where might we be able to make a contribution in a philanthropic or in a generous way through our passion and interests. 
Identify someone who can help as a mentor.
Have an attitude of gratitude.
Be proud of yourself and the things you have accomplished.
Resources:
MultiplyingGood.org 
Join the Ripple
2023 Jefferson Awards
Benita Fitzgerald Mosley Biography  
Additional Credentials - Benita's achievements as a former Olympian
Benita Fitzgerald Mosley - ICONS Conference - Personal story of Benita and her take on fair competition and the future of women's sports
From Grind to Gold: The Mental Health of Benita Fitzgerald Mosley - Podcast guest on AAU Sports
"Cliff Note" version of books
Where to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style?  Generosity Quiz
Coming Next: Please join us next week, Episode 141, with Kim Scott
Credits:
Benita Fitzgerald Mosley, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

140. Tonya Ladipo - Win, Win, Win

“The way to be most impactful at work requires us to use skills that many of us were, including myself, were not taught growing up…Many of us were not taught to understand how we're feeling. And how we're feeling impacts our behavior and how our judgments and biases impact our behavior.” - Tonya Ladipo
 
Tonya Ladipo, LCSW is the visionary behind The Ladipo Group, a premier provider for Equity, Diversity, and Inclusion consulting and psychotherapy services. The company works with individuals and organizations to elevate the Black experience at home, at work,and in the world.
Using her unique perspective as a clinician, Tonya understands the complexities of human behavior and what motivates people and organizations to change. She has a particular passion for understanding the influence of gender, race, sexuality, and intersectionality as it relates to creating psychologically safe and inclusive workspaces where people of all backgrounds can thrive and succeed.
Tonya Ladipo worked for many years in community mental health agencies, and soon realized that a one-size-fits-all approach often ignored the needs of Black and African-American people. Institutionalized racism, a lack of diversity, and a failure of cultural awareness all conspired to mean that people of color often received poor treatment.
Tonya is on a mission to change that.
She works with an incredible team of skilled counselors, therapists, and psychologists who have an expertise in working with Black and African-American communities. What’s more, she leads an ED&I team that consults with companies and organizations to recognize and address unconscious bias and retain diverse talent by creating a truly welcoming and inclusive workplace for everyone.
An engaging speaker on diversity and women’s self-care and wellness, Tonya has been the keynote speaker and been a featured panelist for a number of organizations across the U.S. including Black Enterprise, Philadelphia Works’, Villanova University, and Black Women Talk Tech.
She has also been featured on radio (National Public Radio (NPR) and WURD Radio), television (NBC-10, Fox-29, and ABC-6), and in magazines (Black Enterprise, Essence, and Madame Noire).
Tonya is a graduate of the Goldman Sachs 10,000 Small Businesses Program (April 2016) and Widener University’s Clinical Social Work Master’s degree program (May 2004).
When not working, Tonya is laughing with her identical twin daughters, taking walks alone, and spending time with friends.
 
R.O.G. Takeaway Tips:
Do a body scan. Acknowledge where you’re feeling something. Be curious about why you are feeling what you are feeling. No shame. No blame.
Acknowledge your feelings. 
Seek the win, win, win. How can your company win, your people win and your customers win?
Resources:
The Ladipo Group
Tonya Ladipo and Team
Managing Well Podcast with Tonya Ladipo 
Guest Natalie Nixon
Trevor Noah, Now You Know: Being Black in America | The Daily Show
Where to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style?  Generosity Quiz
Coming Next: Please join us next week, Episode 141, with Kim Scott
Credits:
Tonya Ladipo, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

139. Wendy H. Steele - Collective Generosity

“It does help you biologically for those reasons because cortisol and oxytocin can't coexist in our bodies. Which means the more stressed we are, the less likely we are to be generous, but the reverse is true. If we are feeling really authentically generous toward others, toward ourselves, then the cortisol doesn't have a chance to grow because the oxytocin sort of blocks it out. Either way, generosity can affect us on the inside as well as it affects others on the outside.” - Wendy H. Steele
 
Wendy H. Steele is the founder and CEO of Impact100, a global nonprofit organization dedicated to uniting and empowering women to create a transformational impact in their communities. Since launching Impact100 in 2001, Wendy has dedicated her life to encouraging women to see themselves as both activists and philanthropists, bringing them together in order to unite their efforts, support one another, and enrich their communities as a team. What began as a grassroots effort in Cincinnati has today collectively granted more than $123 million to worthy nonprofits across more than 65 local chapters and four countries. The importance of giving back with the intent to leave the world a little better than she found it was instilled in her from a young age, leading her to see that all of us have something important to give. Wendy believes that, in giving to others, we gain in incalculable ways, and we can encourage others to do the same. 
Wendy's debut book, Invitation to Impact: Lighting the Path to Community Transformation (MFF Publishing, 2023), shares her personal journey building one of today’s most powerful grassroots organizations and invites women to become part of the solution by impacting their very own communities. Part business book, part memoir, Invitation to Impact provides insights for catalyzing meaningful change by giving women a seat at the table and a chance to join the movement—or spark one within themselves.   
In recognition of her work with Impact100, Wendy was selected by Forbes for the July 2021 50 over 50 Impact list recognizing women changing communities through social entrepreneurship, law, advocacy, and education. She was also featured as a guest speaker on TEDxBocaRaton in 2014 where she discussed what contagious generosity means and why we should all get involved. In 2020, Wendy was named a Distinguished Honoree of the Jones Prize in Philanthropy from the Institute of Private Investors, and she was also awarded the 2014 Jefferson Award for Public Service for her work with Impact100. She has been featured in several books, including The Transformative Power of Women’s Philanthropy; Women, Wealth and Giving; Women’s Giving Circles; and The Right Sisters – Modern Women Inventors. 
Wendy lives by the motto “Not I, but we.” She believes that, in order to create a vibrant community, we must understand the community first. For Wendy, the most rewarding part of leading Impact100 is visiting local chapters to celebrate triumphs, big and small, and encouraging more than 30,000 women to make a difference. She resides in Tampa Bay, Florida, and enjoys reading, writing,  traveling, walking the beach, and spending time with her husband, Rick, her five adult children, and as well as her dog, Gracie. For more information, please visit https://impact100global.org/.
 
R.O.G. Takeaway Tips:
Be generous to yourself and invest in self-care
Develop strategies for how to manage stress
Gain oxytocin by engaging in generous acts of service
Share your story
Model generosity to young children
Prepare items to give to those in need and keep them in your car
Resources:
WendyHSteele.com
Impact 100
Bridge Between Generosity Quiz
Why Leaders Eat Last by Simon Sinek
Where to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style?  Generosity Quiz
Coming Next: Please join us next week, Episode 140 with Tonya Ladipo
Credits:
Wendy Steele, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

138. Working Genius | TENACITY with Julie Dobbins

“The genius of Tenacity is really about driving projects and tasks towards completion. You know, getting things across the finish line and ensuring that you are meeting the standards that were set and achieving the results that you set out to achieve.” - Julie Dobbins
 
Tenacity Crave: Clarity
Tenacity Crushed by: Ambiguity 
 
The Genius of Tenacity
The natural gift of pushing projects or tasks to completion to achieve results.
Tenacity – pushing tasks and projects through to completion. “If we miss our goal, I’m going to be really disappointed.”
 
Guest Bio:
Julie Dobbins lives in Southern California with her husband and three boys. Her role at the Table Group is centered around being able to help teams use the Working Genius to transform their meetings, conversations and planning so that they can get more done in less time.
Resources:
Julie Dobbins on LinkedIn (in/julie-dobbins-64900b203)
The Table Group
At the Table with Patrick Lencioni (the Table Group's podcast)
Tenacity by The Table Group
The Six Types of Working Genius
Where to find R.O.G. Podcast:
R.O.G on YouTube
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style?  Generosity Quiz
This month on R.O.G.: WIDGET Series - Wonder, Invention, Discernment, Galvanizing, Enablement, Tenacity: The Six Types of Working Genius (episodes 132-138)
Credits:
Julie Dobbins, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

137. Working Genius | ENABLEMENT with Julie Dobbins

“When you have Enablement on a team, people don't feel alone. They don't feel forgotten.” - Julie Dobbins
“The genius of Enablement is really about being able to anticipate needs, coming alongside, whether it's the team or the plan, the project, to really get things off the ground, to get things moving and to help make things happen.” - Julie Dobbins
 
Enablement Crave: Appreciation 
Enablement Crushed by: Being overlooked
 
The Genius of Enablement
The natural gift of rallying, inspiring, and organizing others to take action.
Enablement – People with the genius of enablement tend to think and say, “Let me know how I can help.”
Guest Bio:
Julie Dobbins lives in Southern California with her husband and three boys. Her role at the Table Group is centered around being able to help teams use the Working Genius to transform their meetings, conversations, and planning so that they can get more done in less time.
Resources:
Julie Dobbins on LinkedIn (in/julie-dobbins-64900b203)
The Table Group
At the Table with Patrick Lencioni (the Table Group's podcast)
Enablement by The Table Group
The Six Types of Working Genius
Where to find R.O.G. Podcast:
R.O.G on YouTube Video of today's episode! 
R.O.G on Apple Podcasts
R.O.G on Spotify
How diverse is your network? N.D.I. Network Diversity Index
What is your Generosity Style?  Generosity Quiz
This month on R.O.G.: WIDGET Series - Wonder, Invention, Discernment, Galvanizing, Enablement, Tenacity: The Six Types of Working Genius (episodes 132-138)
Credits:
Julie Dobbins, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.